Provider Alerts

August 28, 2025Personal assistance services — start date reminder (PDF)
August 26, 2025

Update: Formulary Changes (PDF)

August 12, 2025SUCRALFATE RECALL NOTICE: Nostrum Laboratories, Inc. issues a voluntary nationwide recall (PDF)
August 5, 2025

Improvements to the claims overpayment response process are on the way (PDF)

July 15, 2025
July 9, 2025
July 7, 2025
July 2, 2025
June 17, 2025Save The Date! Improvements to the claims overpayment response process (PDF) are on the way
June 9, 2025Statewide Preferred Drug List (PDL) changes effective July 7, 2025 (PDF)
June 5, 2025Rite Aid pharmacy closure notice (PDF)
May 15, 2025Consider prescribing preferred adalimumab biosimilar products (PDF)
April 24, 20252025 HCBS Provider Claims Filing Instructions announcement (PDF)
April 24 2025The 2025 Medical Provider Claims Filing Instructions (PDF) are now available online
April 17, 20252025 Dental Supplement announcement (PDF)
April 17, 2025Update: Formulary Changes (PDF)
April 17, 2025Provider Manual announcement (PDF)
March 21, 2025Spring issue of Connections available online (PDF)
February 4, 2025HEDIS advance notice (PDF)
January 30, 2025Optum medical record review for outpatient facility claims (PDF)
January 29, 2025275 claim attachment transactions update (PDF)
January 28, 2025Update to services requiring prior authorization (PDF)
January 16, 2025Non-Solicitation Reminder (PDF)

Archive