| October 28, 2025 | HEDIS CPT II code reminder — help close gaps in care (PDF) |
| October 27, 2025 | New functionality! NaviNet disputes submission (PDF) |
| October 23, 2025 | Update: Formulary changes (PDF) |
| October 15, 2025 | 2025 – 2026 flu vaccination (PDF) |
| October 8, 2025 | Update: Formulary changes (PDF) |
| October 6, 2025 | New Enhancement to Pharmacy Claim Processing (PDF) |
| September 3, 2025 | New functionality! NaviNet claim investigation attachments (PDF) |
| August 28, 2025 | Personal assistance services — start date reminder (PDF) |
| August 26, 2025 | Update: Formulary Changes (PDF) |
| August 12, 2025 | SUCRALFATE RECALL NOTICE: Nostrum Laboratories, Inc. issues a voluntary nationwide recall (PDF) |
| August 5, 2025 | Improvements to the claims overpayment response process are on the way (PDF) |
| July 15, 2025 | Supporting documentation for prior authorization requests (PDF) |
| July 9, 2025 | Summer issue of Connections available online (PDF) |
| July 7, 2025 | Updated respiratory pathogen panel reimbursement policy (PDF) |
| July 2, 2025 | Risk Adjustment Program — new vendor, UST HealthProof (PDF) |
| June 17, 2025 | Save The Date! Improvements to the claims overpayment response process (PDF) are on the way |
| June 9, 2025 | Statewide Preferred Drug List (PDL) changes effective July 7, 2025 (PDF) |
| June 5, 2025 | Rite Aid pharmacy closure notice (PDF) |
| May 15, 2025 | Consider prescribing preferred adalimumab biosimilar products (PDF) |
| April 24, 2025 | 2025 HCBS Provider Claims Filing Instructions announcement (PDF) |
| April 24 2025 | The 2025 Medical Provider Claims Filing Instructions (PDF) are now available online |
| April 17, 2025 | 2025 Dental Supplement announcement (PDF) |
| April 17, 2025 | Update: Formulary Changes (PDF) |
| April 17, 2025 | Provider Manual announcement (PDF) |
| March 21, 2025 | Spring issue of Connections available online (PDF) |
| February 4, 2025 | HEDIS advance notice (PDF) |
| January 30, 2025 | Optum medical record review for outpatient facility claims (PDF) |
| January 29, 2025 | 275 claim attachment transactions update (PDF) |
| January 28, 2025 | Update to services requiring prior authorization (PDF) |
| January 16, 2025 | Non-Solicitation Reminder (PDF) |
