Welcome, Providers
Public health emergency ending: What you need to know
As you know, the Pennsylvania Department of Human Services (DHS) was able to keep Medical Assistance (MA) coverage open for most people during the COVID-19 Public Health Emergency (PHE) even if they were no longer eligible for MA. DHS is now in the process of making sure that everyone who is receiving MA is still eligible by reviewing each person’s information.
Latest Updates
- New functionality! NaviNet claim investigation attachments (PDF)
- Personal assistance services — start date reminder (PDF)
- Update: Formulary Changes (PDF)
- SUCRALFATE RECALL NOTICE: Nostrum Laboratories, Inc. issues a voluntary nationwide recall (PDF)
- Improvements to the claims overpayment response process are on the way (PDF)
- Supporting documentation for prior authorization requests (PDF)
- Summer issue of Connections available online (PDF)
Quick contact information
- Provider Services: 1-800-521-6007
- Credentialing: 1-800-642-3510
- Email: providercommunicationschc@amerihealthcaritas.com
- Account Executive Territories (PDF)
- Ancillary provider account executives (PDF)
- LTSS account executives (PDF)