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Contact AmeriHealth Caritas Pennsylvania Community HealthChoices

Have a question or want more information about AmeriHealth Caritas Pennsylvania Community HealthChoices? Use the contact information below to get in touch.

Help in other languages

If you do not speak English, we can help you. Our language line service has representatives who speak languages other than English. Interpreter services do not cost you any money. Call us at 1-855-235-5115 (TTY 1-855-235-5112) to connect to the language line for interpreter services.

Our address

Reach us by mail at:

AmeriHealth Caritas Pennsylvania Community HealthChoices
200 Stevens Drive
Philadelphia, PA 19113

Participants

If you have a question about your benefits or how to join AmeriHealth Caritas Pennsylvania Community HealthChoices, check your Participant handbook (PDF).

By email

If you can't find an answer in your Participant handbook (PDF), send us a secure email through our secure contact form.

By phone

For questions about...

Call...

AmeriHealth Caritas Pennsylvania Community HealthChoices, your benefits or how to join

AmeriHealth Caritas Pennsylvania Community HealthChoices Participant Services:
1-855-235-5115 (TTY 1-855-235-5112)

Your health when you can't get in touch with your primary care provider (PCP)

Nurse Call Line:
1-844-214-2472

Setting up a ride to a doctor's appointment

Online: Medical Assistance Transportation Program (MATP)

Your pharmacy benefits

PerformRxSM Participant Services (pharmacy services):
1-855-235-5115 (TTY 1-855-235-5112)

Filing a grievance

AmeriHealth Caritas Pennsylvania Community HealthChoices Participant Services:
1-855-235-5115 (TTY 1-855-235-5112)

Suspected fraud or abuse

Fraud Hotline:
1-866-833-9718

Providers

By email

If you can't find an answer in your provider manual (PDF), send us a secure email through our secure contact form.

By phone

For questions about...

Call...

AmeriHealth Caritas Pennsylvania Community HealthChoices

Provider Services:
1-800-521-6007

Prior authorizations

Utilization Management:
1-800-521-6622

Prior authorization after hours

Nurse Call Line:
1-844-214-2472

Peer-to-Peer Hotline

Peer-to-Peer Hotline:
1-800-521-6622

Claims

Provider Services:
1-800-521-6007